Below are some questions we've anticipated, if there's anything else still wanting please contact us HERE
During STAGE 4 lock-downs in Melbourne Grandfather's Axe will continue to fulfil all ONLINE orders. We're still contactable on email and phone for all your queries.
Every item on our website can be purchased online. There is an option to click and collect OR delivery to all major cities in Australia. Choose the correct rate at the final step. Remember, all ONLINE purchases are also eligible for our 30 day refund policy.
We can deliver to anywhere in Australia and have set rates to the major cities. If you live outside of these cities please contact us directly for a shipping quite. Flat Rate transport costs can be found HERE.
If you've spotted the perfect item but need a little time to come and view it we offer a 24hr HOLD policy for items in shop. (a little longer if needed)
For items on our ARRIVING SOON page, a 10% deposit will hold the item until it arrives in Melbourne. If you change your mind at any stage the deposit will be fully refunded to you.
From the moment we opened the door in 2009 we've recognised that it's often hard to imagine a new piece of furniture in your home. To that end we offer a 30 Day, money back return policy. If you're interstate, the 30 day period begins from the moment you receive the item. If you're buying an item on SALE, please choose carefully as the return policy does not apply to these items. Return transport costs to be covered by the customer.
LOOKING TO SELL?
We're always buying so if you've got some mid-century furniture to sell we'd be keen to see what you have. Not sure what you have? No problem. Our staff have decades of experience in identifying and valuing pieces and always happy to provide guidance and advice
For your convenience, we have ample parking directly out the front of the showroom.
Our warehouse is usually open by appointment however we do open it up for special events.
We hire our pieces to industry with the following rates / conditions.
- 20% of retail value of item if duration is for 7 days, this includes pick up AND return days. (Longer term hire rates negotiable)
- Payment to be made prior to hire period
- Security deposit by credit card for the retail value of item which will be cancelled upon return of the item in good saleable condition
- All items to be picked up and returned to the location of hire. Delivery options available.